RETURN POLICY

Not In Love With Your Purchase? WE KEEP IT SIMPLE.

    • We do not issue refunds HOWEVER we’ll gladly exchange unworn, unwashed, or defective merchandise with original tags attached within 14 days past your purchase date.
    • All unshipped online order cancellations must be placed within 24 hours in order to avoid our $5 restocking fee.
    • We ship Monday, Wednesday & Friday. Please allow 24-48 hours for order processing and handling.
    • The original shipping charge is non-refundable, and you will be responsible for paying your own shipping costs for any item(s) you exchange.
    •  All Bodysuits, Swimwear, Jewelry, Intimates, Lotions, Facial Products, Perfumes, and Deodorant items are final sale.
    • All Sale Merchandise is non-refundable or exchangeable. Make sure to check out our stylist notes or give us a quickly e-mail with any concerns or questions regarding fit/sizing. That’s what we are here for. Like actually.
    • If you wish to exchange your item(s) for a different size or color, we recommend purchasing the new item(s) as we have limited inventory, then sending the original item(s) back.
    • If you received a damaged item(s) and need to exchange it for the same item(s), or have a question about exchanging, shoot us an email at info@swirlboutique.com

 

Mail Back The No-Good Goods

  • Mail your goods back to us within 14 days after your purchase and the cost of your item(s) will be applied onto a Swirl gift card within 72 hours after we receive your parcel. 
  • Once your exchange is received and processed, we will notify you within 72 hours via email that we have received your item(s) and include the details of your gift card. You may redeem the gift card code online or in store.
  • Please include the original packing slip or order number with your item(s) when you mail the no-good goods back.
  • If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Without this, we cannot guarantee we will receive your shipped item. 
  • To exchange your product, mail it to:
Swirl Boutique

    560 Grand Avenue

    Carlsbad, CA

    92008